PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.
Barbie Bulling, Housekeeper – Holly Creek
This nomination comes from a team member of Barbie who says: “It’s a pleasure to know Barbie – each and every time I see her she is a bright spot in my day. She takes great pride in her work and gives 100% in all she does. I really should say she gives 200%! Barbie takes it upon herself to assure all supplies are well stocked and all our needs are met. This wonderful team member has not called in sick for the 8 years she has been with us! That alone deserves recognition. Thank You so much Barbie for taking such good care of all @ Holly Creek!” This story is a reflection of someone who lives up to the service basic M – make their lives better and E – exceeding expectations.