Team Stories

November 21, 2016 | Posted in Team Stories | Leave a comment

Promise-Star

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.


Barbie Bulling, Housekeeper – Holly Creek

 This nomination comes from a team member of Barbie who says: “It’s a pleasure to know Barbie – each and every time I see her she is a bright spot in my day. She takes great pride in her work and gives 100% in all she does. I really should say she gives 200%! Barbie takes it upon herself to assure all supplies are well stocked and all our needs are met. This wonderful team member has not called in sick for the 8 years she has been with us! That alone deserves recognition. Thank You so much Barbie for taking such good care of all @ Holly Creek!”  This story is a reflection of someone who lives up to the service basic M – make their lives better and E – exceeding expectations.   

October 31, 2016 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Sometimes it takes a Village; The Holly Creek residents. Read More…

September 12, 2016 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Abdi Ahmed, Maintenance According to his team member, Abdi. Read More…

September 6, 2016 | Posted in Team Stories | 1 Comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Human Resources Team: A team member nominated the Human. Read More…

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Heather Salazar, Sales & Move-in Coordinator Holly Creek One. Read More…

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